The short version: We collect your name, email, and the addresses you analyze. We never sell your data to anyone. We use it only to provide the Service, track your usage, and contact you about your subscription. You can request deletion of your data at any time.
1. Who we are
Propivo is a real estate investment analysis tool operated by RCA Realty Group, operating as Propivo ("we," "us," or "our"), a licensed real estate brokerage headquartered in Pembroke Pines, Florida.
For privacy-related questions, contact us at [email protected].
2. Information we collect
Information you provide directly:
- Name and email address — collected when you subscribe or contact support
- Property addresses — entered when you run a deal analysis
- Phone number — optionally provided through the property management referral form
- Support messages — content you submit through our contact form
Information collected automatically:
- Usage count — how many property analyses you have run in the current month
- Date and time of last analysis
- Browser type and device information (standard web server logs)
Payment information: Payment processing is handled entirely by Stripe. We do not collect, store, or have access to your credit card or bank account details.
3. How we use your information
We use the information we collect to:
- Provide and operate the Propivo deal analyzer tool
- Track your monthly property lookup usage and enforce plan limits
- Send you your access link and welcome email after subscription
- Send subscription-related communications (billing confirmations, renewal reminders)
- Respond to support requests and contact form submissions
- Connect you with property management referrals if requested
- Notify you of material changes to these terms or our service
- Improve the Service based on usage patterns (aggregate data only)
We do not use your information for advertising, behavioral tracking, or any purpose not listed above.
4. How we store your data
Your subscriber information is stored in a private Google Sheet accessible only to authorized personnel of RCA Realty Group. We retain your data for as long as your subscription is active plus 12 months after cancellation. After that period, your data is deleted.
Property addresses you analyze are stored only for usage tracking. We do not build or sell databases of analyzed properties.
5. Third-party services
Propivo uses third-party service providers to operate, including payment processing, mapping, email delivery, and web hosting. These providers process data only as necessary to deliver their services.
Stripe handles all payment processing and subscription management. Stripe Privacy Policy.
We do not sell, rent, share, or disclose your personal information to any third party for marketing or advertising purposes. We may disclose your information if required by law or to protect the rights and safety of Propivo or the public.
6. Cookies and tracking
Propivo uses minimal cookies necessary for the operation of the Service, including session management and Stripe checkout functionality. We do not use advertising cookies, cross-site tracking cookies, or behavioral analytics cookies.
7. Your rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your personal data within 30 days
- Portability — request your data in a portable format
- Opt-out — unsubscribe from non-essential communications at any time
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Children's privacy
Propivo is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately and we will delete it.
9. Florida privacy rights
Florida residents have additional rights under the Florida Digital Bill of Rights (FDBR) and other applicable Florida privacy statutes. Florida residents may exercise the rights described in Section 7 by contacting us at [email protected].
9b. Georgia privacy rights
Georgia residents who use Propivo in connection with Georgia properties have rights under applicable Georgia law. As a licensed real estate brokerage in the State of Georgia, RCA Realty Group, operating as Propivo, complies with all applicable Georgia privacy and data protection requirements. Georgia residents may exercise the rights described in Section 7 by contacting us at the information provided in Section 12.
10. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Subscriber access to the tool is protected by subscription verification. We recommend you do not share your personal tool access link with others.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will notify active subscribers of material changes via email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised policy.
12. Contact
For privacy-related questions, data requests, or concerns, contact us at:
[email protected]
RCA Realty Group, operating as Propivo
Pembroke Pines, Florida